Arcot Manufacturing Corporation

Service Manager - Field Tech

Houston, TexasFull-time
$60,000 - $100,000 annually
About the Job
Overview:
  • Service Manager position is available to lead activities of a team of field service technicians.
  • The technicians provide service for commercial dish machines & chemical dispensers as part of the Service Division of a well-established manufacturer of cleaning chemicals.
  • The position requires travel mainly within Texas and sometimes to neighboring states.
  • The position offers stable, full-time, long-term employment with the opportunity for advancement.

Qualifications:
  • Minimum 10 years of service experience.
  • Technical knowledge of commercial dish machines is an important asset.
  • Must have electrical, mechanical and plumbing knowledge.
  • Team oriented.
  • Sales experience is an asset.
  • Strong English grammar, math and computer skills.
  • Good communication skills.
  • Ability to communicate in Spanish is a plus.
  • Bachelor’s degree is an asset.

Responsibilities & Goals:
  • Increase overall service level.
  • Manage and mentor an existing team of field service technicians.
  • Improve route and work efficiencies.
  • Provide continuous training to improve technician knowledge and effectiveness.
  • Recruit and train more service technicians as needed.